Welcome to Sweet Aurora! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described herein.
1. Information We Collect:
- When you visit the Sweet Aurora website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details. We also collect non-personal information related to your browsing activity.
2. How We Use Your Information:
- We use your information to process orders, provide customer support, send updates about your orders, and improve our products and services. We may also use your email address to send promotional materials, which you can opt out of at any time.
3. Data Security:
- We take the security of your information seriously and employ industry-standard measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
4. Third-Party Services:
- We may use third-party services (e.g., payment processors) to facilitate transactions. These services have their own privacy policies and we recommend reviewing them for a full understanding of how your information will be handled.
5. Cookies:
- We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can choose to disable cookies in your browser settings, but this may affect certain functionalities.
6. Sharing Your Information:
- We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you, as long as they agree to keep this information confidential.
7. SMS Marketing & Consent
- If you choose to opt in to receive marketing text messages from Sweet Aurora, we collect your phone number and your consent for the purpose of sending SMS communications. These messages may include order updates, exclusive offers, product launches, and cart reminders. Message frequency varies. You can opt out of SMS communications at any time by replying STOP.
- Sweet Aurora’s website uses cookies to help keep track of items you put into your shopping cart, including when a cart is abandoned. This information is used to determine when to send cart reminder messages via SMS.
- We do not share SMS opt-in data or consent with any third parties. The above excludes text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties under any circumstances.
8. Compliance with Laws:
- We may disclose your information when required by law or in response to a valid request by public authorities.
9. Your Rights:
- You have the right to access, correct, or delete your personal information. You may also choose to unsubscribe from our communications.
10. Changes to this Policy:
- We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us:
- If you have any questions or concerns regarding our Privacy Policy, please contact us at info@sweetaurora.io.
Thank you for trusting Sweet Aurora with your personal information. We’re committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.